Tel: 404.FREIGHT (404.373.4448) | Fax: 404.373.4449
Sales (Atlanta) 770.FREIGHT | (St. Louis) 314.FREIGHT

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Booking and Cancellation Policy
1) Our quotations are valid for 15 days from the date of issuance unless otherwise stated on our "Freight Quotation" form; and 2) Cancellations will attract fees as stated on the ALW Booking Request Form; and 3) Trucking charges will vary slightly due to fuel surcharge (fsc) as published or provided by pre-carrier(s) at time of booking as well applicable congestion and detention fees; and 4) Documentation (shippers letter of instruction, packing list(s), commercial invoice, donation letter) are included in our price quotation. Package shipping fees and all special/additional documentation or filing(s) beyond the aforementioned required per cargo content or destination country may attract additional documentation fees; 5) If shipping vehicles, special fees will be assessed for filing and pre-clearing; 6 Alpha Logistics Worldwide will not bare any responsibility for detentions, seizures, demurrage, storage, and penalties levied by carrier(s), port authorities, brokers, and transport intermediaries for any acts carried out by US Customs and Border Protection (CBP) and/or other federal, state, or local authorities in the discharge of their duties; and 7) All cargo movement facilitated are per "Alpha Logistics Worldwide freight forwarding terms and conditions" latest revision.