Tel: 404.FREIGHT (404.373.4448) | Fax: 404.373.4449
Sales (Atlanta) 770.FREIGHT | (St. Louis) 314.FREIGHT

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“Behind every great leader there was an even greater logistician.” – M. Cox

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Are you an Exporter/Shipper and wondering how we can be of service to you?

How we can optimize your logistical wherewithal?

How we can help you reduce cost?

As a licensed and bonded NVOCC (Non-Vessel Operating Common Carrier), we are a carrier without a ship - there rests the "non" in our designation. That is a good thing for us and our clients. It means we contract space with vessel operator(s) at a bulk rate through what is known in the industry as "Service Contracts" and sell it to you at a very attractive price.

How does that work?

In two ways. The first is through a NRA (Negotiated Rate Arrangement) which is generally a one-off contract with short expiry but normally at better rates than you would get from the carrier. The second one is through a NSA (NVOCC Service Arrangement) which is very similar in character and structure to a service contract except its between a NVOCC and a Shipper/Exporter. These instruments (NSAs) come with commitments so they generally are for shippers that move large volumes and can benefit from a special (unique) price and are legally comfortable binding themselves to that volume.

What are the Ground Rules?

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Frankly, most people never ask, but it's good you are thinking about it because its vital to know who is handling your cargo/freight and what rules they are playing by. To begin, have a peace of mind that the industry is governed by United States Law and regulated specifically by the Federal Maritime Commission (FMC). The FMC not only determines fitness and qualification for licensing but established, monitors, and enforces very stringent ground rules that we have to play by. One is the mandate that all carriers, whether Vessel Operating Common Carriers (VOCCs), or NVOCCs prepare and file a "Tariff" / "Rules Tariff" and make it accessible to shippers and the public. Within these Tariffs, we declare how we charge, where we operate, under what terms and conditions, etc., etc. You can view our Rules Tariff on this website at any time free of charge.

How do we get started?

Email us at: freight@alphalogisticsworldwide.com
or call:
404-FREIGHT (404-373-4448)


PRIVACY POLICY

All information we obtain from this website and associated pages, forms, plug-ins, and cookies are solely for our marketing, sales, and site analysis purposes. We do not share, sell, lend, or disclose such information with any entity that is not part of Alpha Services Worldwide, Inc. or its subsidiaries. By continuing to use this site, you are accepting our privacy policy.

BOOKING AND CANCELLATION POLICY

1) Our freight quotations are generally valid for 15 days unless otherwise stated within our "Freight Quotation" form, NRA (Negotiated Rate Arrangement) or NSA (NVOCC Service Arrangement); 2) Cargo is booked and moved per "ALPHA LOGISTICS WORLDWIDE FREIGHT FORWARDING TERMS AND CONDITIONS" as revised; "ALPHA LOGISTICS WORLDWIDE - Tariff 0001" as revised published and made available at www.alphalogisticsworldwide.com/tariff; and any other instrument provided with terms, policies, and notices; 3) Fuel surcharge (fsc) may vary slightly as published or provided by pre-carrier(s) at time to loading; 4) Documentation (shippers letter of instruction, packing list, commercial invoice) are included. If any special/additional documentation or filing beyond those are required per the cargo content or "known" destination country requirements, there may be additional documentation fees applied; 5) If shipping vehicle(s), special fees will be assessed for filing and pre-clearing through AES; 6) If shipping hazardous material, special handling fees above normal documentation will be assessed; 7) All shipment departure/sail and arrival dates/times are estimates and subject to change without notice; 8) All documentation are required to be in at minimum ninety-six hours (96 hours) prior to cargo sailing/departure or before container is in-gated. If shipping vehicles, US Customs and Border Protection (CBP) requires a minimum of 72-hours (seventy two hours) to clear vehicle titles for shipment AND Alpha Logistics Worldwide requires original titles and relevant information in office at least 168-hours/7-days prior to scheduled ship sailing date; 9) Failure to provide complete, accurate, timely, and necessary cargo information may result in storage, extra handling, shipment change/roll-over, demurrage, and/or detention fees applied by CBP, Port Authority, Pre-Carriers, Carrier, and any other party handling your cargo; 10) At any time during the course of your shipment, after presentation and/or settling of final invoice, you may request a breakout of all charges relating to your cargo. 11) A non-refundable $500 cancellation fee will be assessed by Alpha Logistics Worldwide plus any other charges levied by contracted parties providing handling, forwarding, storing, processing, warehousing, insuring, and other services/products; 12) Your (Shipper/Exporter) agree to indemnify, defend and hold harmless, Alpha Logistics Worldwide and its parent, predecessor, successors and affiliates and their officers, directors, shareholders, employees and agents from and against any damage, loss, fine, penalty, fee, expense, or liability of any type or kind whatsoever incurred or sustained by them or applied to this shipment, arising out of, based upon or relating to the booking and forwarding of the cargo set forth in the Freight Quotation arising from actions taken by CBP, Ocean Carriers, Pre-Carriers, Storage Facilities, Loaders and Handlers, or as a result of Shipper's failure to adhere to any of the provisions in paragraphs 1-9 above.

OUR PAYMENT POLICY

As an OTI (Ocean Transport Intermediary) we are the facilitating entity amongst all parties involved in the shipping process. Accordingly, we serve as the conduit through which information and money is collected and disbursed. WE DO NOT ACCEPT OR PAYOUT IN CASH. Acceptable payment methods are:

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