Tel: 404.FREIGHT (404.373.4448) | Fax: 404.373.4449
Sales (Atlanta) 770.FREIGHT | (St. Louis) 314.FREIGHT

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“Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.” – Tom Peters, Rule #3

Some Helpful Information:

1) Freight movement involves planning and coordination with many parties and technology systems. Plan early as mistakes and changes attract penalties.

2) If your shipment contain any single item valued over $2,500 or a self-propelled vehicle, an AES filing is required at least 72-hours prior to vessel departure. Depending on the state, CBP and Port Authorities have varying procedures for submitting original titles for verification and release for shipment orders. We encourage you to plan with these and other factors in mind.

3) Depending on the Harmonized Tariff System (HTS) code(s) applicable to your shipment, documentation beyond the normal shipping instructions, commercial invoice, and packing list may be needed. Consult ALW or any competent Freight Forwarding company to discuss the documentation required for your shipment.

Images of FAQs'

Ocean Vessel

Ocean Vessel image

Truck haulage

Truck haulage

Rail haulage

Rail Haulage image

Standard containers

standard container image

Container heights

Container height image

Reefer container

Reefer container

Flat Rack container

Flat rack container image

Tank container

Tank container image

Platform container

Platform container image

Half-height

Half-height container

Open Top container

Open top container image

Ventilated container

Ventilated container image

LCL wooden crate

LCL wooden shipping crate image

Wooden box container

Wooden box container

LCL shipping crate

LCL shipping crate image

Hopper bottom container

Hopper bottom container image

Intermediate Bulk container

Intermediate Bulk Container image

Plastic Pallet Pack container

Plastic Pallet Pack container

Pallet Pack container

Pallet Pack container image

Pallet container

Pallet container image

Nashville Steel wire container

Nashville steel wire Container image

Steel shipping drums

Steel shipping drum image

Poly salvage drums

Poly salvage drums

Fiberboard drums

Fiberboard drum image

Plastic drums

Plastic drums

Palleted boxes

Palleted box image

Shrink wrapped pallet

Shrink wrapped pallet

Parcel box

Parcel image

PRIVACY POLICY

All information we obtain from this website and associated pages, forms, plug-ins, and cookies are solely for our marketing, sales, and site analysis purposes. We do not share, sell, lend, or disclose such information with any entity that is not part of Alpha Services Worldwide, Inc. or its subsidiaries. By continuing to use this site, you are accepting our privacy policy.

BOOKING AND CANCELLATION POLICY

1) Our freight quotations are generally valid for 15 days unless otherwise stated within our "Freight Quotation" form, NRA (Negotiated Rate Arrangement) or NSA (NVOCC Service Arrangement); 2) Cargo is booked and moved per "ALPHA LOGISTICS WORLDWIDE FREIGHT FORWARDING TERMS AND CONDITIONS" as revised; "ALPHA LOGISTICS WORLDWIDE - Tariff 0001" as revised published and made available at www.alphalogisticsworldwide.com/tariff; and any other instrument provided with terms, policies, and notices; 3) Fuel surcharge (fsc) may vary slightly as published or provided by pre-carrier(s) at time to loading; 4) Documentation (shippers letter of instruction, packing list, commercial invoice) are included. If any special/additional documentation or filing beyond those are required per the cargo content or "known" destination country requirements, there may be additional documentation fees applied; 5) If shipping vehicle(s), special fees will be assessed for filing and pre-clearing through AES; 6) If shipping hazardous material, special handling fees above normal documentation will be assessed; 7) All shipment departure/sail and arrival dates/times are estimates and subject to change without notice; 8) All documentation are required to be in at minimum ninety-six hours (96 hours) prior to cargo sailing/departure or before container is in-gated. If shipping vehicles, US Customs and Border Protection (CBP) requires a minimum of 72-hours (seventy two hours) to clear vehicle titles for shipment AND Alpha Logistics Worldwide requires original titles and relevant information in office at least 168-hours/7-days prior to scheduled ship sailing date; 9) Failure to provide complete, accurate, timely, and necessary cargo information may result in storage, extra handling, shipment change/roll-over, demurrage, and/or detention fees applied by CBP, Port Authority, Pre-Carriers, Carrier, and any other party handling your cargo; 10) At any time during the course of your shipment, after presentation and/or settling of final invoice, you may request a breakout of all charges relating to your cargo. 11) A non-refundable $500 cancellation fee will be assessed by Alpha Logistics Worldwide plus any other charges levied by contracted parties providing handling, forwarding, storing, processing, warehousing, insuring, and other services/products; 12) Your (Shipper/Exporter) agree to indemnify, defend and hold harmless, Alpha Logistics Worldwide and its parent, predecessor, successors and affiliates and their officers, directors, shareholders, employees and agents from and against any damage, loss, fine, penalty, fee, expense, or liability of any type or kind whatsoever incurred or sustained by them or applied to this shipment, arising out of, based upon or relating to the booking and forwarding of the cargo set forth in the Freight Quotation arising from actions taken by CBP, Ocean Carriers, Pre-Carriers, Storage Facilities, Loaders and Handlers, or as a result of Shipper's failure to adhere to any of the provisions in paragraphs 1-9 above.

OUR PAYMENT POLICY

As an OTI (Ocean Transport Intermediary) we are the facilitating entity amongst all parties involved in the shipping process. Accordingly, we serve as the conduit through which information and money is collected and disbursed. WE DO NOT ACCEPT OR PAYOUT IN CASH. Acceptable payment methods are:

Payment options image1
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